A folder is a collection of policies. Folders can be used to organize policies into different maps to give a more structured overview.

A folder can be recognized by the ‘map’ icon.

A policy is a law, regulation, procedure, administrative action, incentive, or voluntary practice of governments and other institutions. A policy can be divided into more policies or sections.

A policy can be recognized by the ‘books’ icon.

A section is a part of a policy. Sections can also have subsections to structurize the policy.

A section can be recognized by the ‘Page’ icon.

Control is the part of the process designed to accomplish a goal. Controls can be added to a policy or section. Controls can be tested with tests.

A control can be recognized by the ‘Open book’ icon.

A test is an action to see if the control is in place. A test can be assigned to a user with a deadline. Tests can be reviewed by another user to see if the test is completed successfully.

A test can be recognized by the ‘Clipboard’ icon.

A task is an action that can be assigned to a policy, section or control. Tasks can be assigned to a user with a deadline. Tasks can not be reviewed and this is the main difference between a test and a normal task.

A task can be recognized by the ‘Check’ icon.

Go to your own domain/URL created for your organization. Please contact the RISKID helpdesk for more information. The URL can be in two different formats: companyname.riskid.nl/compliance (when also using RISKID) or companyname.riskid.nl (when not having RISKID)

1. Enter your email address. When your account has not been activated yet, please contact your Domain admin to resend the activation email.
2. Enter your password you have created when activating your account. Select ‘Forgot password?’ to receive an email to reset your password.

Select ‘Forgot password?’ to receive an email to reset your password. Contact your Domain admin to reset your password and reactivate your account when necessary.

Contact your Domain admin to receive the email to activate your account. The link is valid for 1 hour.

When you have received an email to activate your account, the Domain admin of the Compliance module has added you as a user. Click on the link before it expires (1 hour) to create a password.

To create a folder, click on ‘Add’ in the top left corner. Add a description if needed and select the parent folder. This way you are able to organize folders. Click ‘Save’ to create the folder. To edit or delete a folder, click on the three dots after the folder name.

To create a policy, click on ‘Add’ in the top left corner. Select the parent folder to organize policies into folders. Click ‘Save’ to create the policy.

To create a section, click on the plus button after a policy/section description. It will create the section a one level below the policy or section selected. Click ‘Save’ to create the section.

To filter your policies by any type of field, go to the policy filter at the top right. Fields can be added in ‘Settings’ > ‘Policy’. After a field is created, you are able to show this in the policy filter.

To enable a field, hoover over the field and select the filter button. This field will now be show in the policy filter. This way you are able to filter policies and sections by these fields.

In the policy/section view at the top you will find ‘Detail’. Here you are able to edit the policy/section or add attachments, generate a report, delete the policy/section.

This view shows all controls linked to the selected policy or section. To view all controls linked to all sections within the policy, click on ‘All’ in the top right. The test results are shown next to the control name. The green color means ‘Passed’ (test is successful). The red color means ‘Failed’ (test is unsuccessful). Unknown means that the test has not been completed yet.

To add an extra column, go to ‘Settings’ in the bottom left corner. Go to ‘Control’ and hoover over the field you want to add. Click on the ‘Eye’ icon to add the field to the control list as an additional column.

You can add a control to a policy or section. To add a control, first open the policy or section. Then click the ‘Plus’ button and fill in the required information.

To edit a control, click on the control and go to ‘Detail’. Then click on the three dots in the top right and select ‘Edit’. After editing the control, click ‘Save’ to save your changes.

You can add a test to a control. To add a test, first open the control. Then click the ‘Plus’ button and fill in the required information.

To edit a test, click on the test and go to ‘Detail’. After editing the test, click ‘Save’ to save your changes.

To link risks to a control, open the control and go to ‘Risks’. Click on the ‘Plus’ button and select a register. After that select the risk(s) you want to link to this control.

To add a task to a control, open the control and go to ‘Task’. Click on the ‘Plus’ button and fill in the required information. After that click on ‘Save’.

To add a task to a control, open the control and go to ‘Task’. Click on the ‘Plus’ button and fill in the required information. After that click on ‘Save’.

To view the test result, click on the test. In ‘Result’ you will find the status and comments of the tester and reviewer. When a test is set to recurring, it will have multiple rounds which will be recorded. A round is one completion of a test.

This view shows all your active tasks (also containing tests and reviews). A task can be normal (regular tasks assigned to policies, sections or controls), tests (linked to controls) or reviews (part of a test to review if the test was executed successfully). The status can be ‘In progress’ (an incomplete task yet to be done) or ‘Done’ (completed task). To view completed tasks, go to the top right (default ‘Incomplete tasks) and select ‘Completed tasks’.

To complete a task or test, click on the task/test to open the detail view. Type your actions/findings in the report text field and click the ‘Complete’ button. To attach a file, click the paperclip button.

To edit a task, click on the task to open the detail view. Click on the three dots at the top right and select ‘Edit’. Here you are able to edit the task name, description, owner, start and due date.

To add users, click the ‘Add’ button at the top. Type the name, email and choose the type of user. A ‘Domain admin’ is a user that is able to edit everything, add/edit users and access settings to edit fields and dashboards. A ‘Normal user’ is a user that is only able to view and edit/complete tasks/tests/reviews.

To edit a user, click on the user to open the detail view. Here you are able to edit the name, email and type of user.

To suspend a user, click on the user to open the detail view. Click on the ‘Suspend button’. The user is not able to login or access any information. It’s not possible to delete a user. The reason therefore is that this also breaks all connections to any policies, tasks, etc. and this action cannot be reversed. Please contact the RISKID helpdesk for more information.

To create a chart, click the ‘Add chart’ button at the top.

1. Type the chart name.
2. Choose the type of chart: Pie, Number or Column. This decides how the data will be shown.
3. Choose the type of data: Policy, Controls, Tests or Tasks. This decides of which data the amount will shown. For example, the amount of policies.
4. With ‘Filter’ you are able to choose of which policies and sections you want to see the data. This way you are able to limit the dashboard to a single policy or folder.
5. With ‘Custom field filter’ you are able to add additional filters. The filters you are able to choose depends on the ‘Data’ you have chosen in step 3.
   • Policy
     • Any custom policy single choice field
   • Control
     • Any custom control single choice field
   • Tests
     • Tester
     • Reviewer
     • Status
   • Tasks
     • User
     • Type
     • Status
6. With group you choose how you want to divide/group the data (data is chosen in step 3). For example, when showing tests grouped by status, it shows the amount of tests within each status. It will show the amount of ‘Done’ and ‘In progress’ tasks.

To edit a chart, hoover over the chart and select the pencil button. Go to Create charts for the explanation of all options. To change the size or location of the chart, simply click the 6 dots button and drag the chart or click on the edge of the chart to change the size.

To create a field, click the ‘Add field’ button at the top. Choose the field type:

1. Number: with a number field you have the ability to choose how many decimals the number should show and how the number are separated.
2. Text: with a text field you have the ability to choose between a small or large text field. The difference between these two options is that the small text field is one line instead of multiple lines.
3. Date time: with this field you can choose to show time in hours and minutes. In which format date is shown depends on the user settings.
4. User: with this field you are able to add users whom are able to have rights to that policy. With ‘Member’ you decide which users can be chosen and if only one or multiple users can be chosen. The rights for this user(s) can be chosen:
   • Full control: the user has full control of the policy and is able to edit and contribute to the policy and including sections, controls, etc.
   • Editor: the user has the ability to edit the policy including sections, controls, etc.
   • Contributor: the user has the ability to contribute (create controls, tests, etc.) to the policy including sections.
5. Choice: with choice you are able to create a dropdown, radio buttons or checkboxes. With dropdown and radio buttons, only one option can be chosen. With checkboxes, multiple options can be chosen. With every option you are able to give it a color which will also be used in dashboards.
6. URL: with this field you are able to add a URL to a policy. This field differs from a text field because only valid URLs can be filled in and a hyperlink is created.

To edit a field, hoover over the field and select the pencil button. Go to Create fields for the explanation of all options. To change the size or location of the field, simply click the 6 dots button and drag the field or click on the edge of the field to change the size.

To enable a field, hoover over the field and select the filter button. This field will now be show in the policy filter. This way you are able to filter policies and sections by these fields.

To create a field, click the ‘Add field’ button at the top. Choose the field type:

1. Number: with a number field you have the ability to choose how many decimals the number should show and how the number are separated.
2. Text: with a text field you have the ability to choose between a small or large text field. The difference between these two options is that the small text field is one line instead of multiple lines.
3. Date time: with this field you can choose to show time in hours and minutes. In which format date is shown depends on the user settings.
4. User: with this field you are able to add users whom are able to have rights to that control. With ‘Member’ you decide which users can be chosen and if only one or multiple users can be chosen. The rights for this user(s) can be chosen:
   • Full control: the user has full control of the control and is able to edit and contribute to the control.
   • Editor: the user has the ability to edit the control including tests, tasks, etc.
   • Contributor: the user has the ability to contribute (create tests, etc.) to the control.
5. Choice: with choice you are able to create a dropdown, radio buttons or checkboxes. With dropdown and radio buttons, only one option can be chosen. With checkboxes, multiple options can be chosen. With every option you are able to give it a color which will also be used in dashboards.
6. URL: with this field you are able to add a URL to a control. This field differs from a text field because only valid URLs can be filled in and a hyperlink is created.

To edit a field, hoover over the field and select the pencil button. Go to Create fields for the explanation of all options. To change the size or location of the field, simply click the 6 dots button and drag the field or click on the edge of the field to change the size.

To add an extra column, go to ‘Settings’ in the bottom left corner. Go to ‘Control’ and hoover over the field you want to add. Click on the ‘Eye’ icon to add the field to the control list as an additional column.

To edit a chart, hoover over the chart and select the pencil button.

1. Edit the chart name.
2. Choose the type of chart: Pie, Number or Column. This decides how the data will be shown.
3. Choose the type of data: Policy, Controls, Tests or Tasks. This decides of which data the amount will shown. For example, the amount of policies.
4. With ‘Filter’ you are able to choose of which policies and sections you want to see the data. This way you are able to limit the dashboard to a single policy or folder.
5. With ‘Custom field filter’ you are able to add additional filters. The filters you are able to choose depends on the ‘Data’ you have chosen in step 3.
   • Policy
     • Any custom policy single choice field
   • Control
     • Any custom control single choice field
   • Tests
     • Tester
     • Reviewer
     • Status
   • Tasks
     • User
     • Type
     • Status
6. With group you choose how you want to divide/group the data (data is chosen in step 3). For example, when showing tests grouped by status, it shows the amount of tests within each status. It will show the amount of ‘Done’ and ‘In progress’ tasks.

To change the size or location of the chart, simply click the 6 dots button and drag the chart or click on the edge of the chart to change the size.